8k84 Privacy Policy – How We Handle Your Personal Data
This Privacy Policy describes how 8k84 collects, uses, stores, and protects the personal information of members who register and play on our Philippines online gaming platform at 8k84.bet. We are committed to handling your data responsibly, transparently, and in accordance with applicable privacy laws. By creating an account or using any part of the 8k84 platform, you acknowledge that you have read and understood this policy. We encourage you to review this page regularly, as we may update it to reflect changes in our practices or regulatory requirements. If you have any questions about how your data is handled, our support team is available at [email protected].
Last updated: 2025. Questions? Contact [email protected] or visit our FAQ page.
Privacy highlights
What This Privacy Policy Covers
This policy is structured into clear sections so you can quickly find the information relevant to your situation. Use this guide to navigate the full document.
- Information We Collect
- How We Use Your Information
- Cookies & Tracking Technologies
- Data Storage & Security
- Sharing Data with Third Parties
- Your Rights as a Member
- Protection of Minors
- Policy Updates & Contact
1. Information We Collect
When you register for an account on 8k84, we collect the personal information you provide directly to us, including your full name, date of birth, email address, and Philippine contact number. We also collect account credentials, your preferred payment method details, and any identity verification documents you submit during the account verification process. In addition to the information you give us directly, we automatically collect certain technical data when you access the platform — this includes your device type, operating system, browser version, IP address, and general location data. Usage data such as pages visited, games played, session duration, bet history, and deposit and withdrawal records are also recorded as part of normal platform operations. For members making transactions in Philippine Peso (PHP), we collect the payment reference information associated with your GCash, Maya, QR Ph, or bank transfer transactions, though we do not store full card numbers or sensitive payment credentials on our servers. All information collected is limited to what is necessary for the operation, security, and improvement of the 8k84 platform and services.
2. How We Use Your Information
8k84 uses the personal information we collect to operate and maintain your account, process deposits and withdrawals in Philippine Peso, verify your identity and age eligibility, and deliver the gaming and sportsbook services you have signed up for. We also use your data to communicate with you about your account — including transaction confirmations, security alerts, promotional offers you have opted into, and responses to your support enquiries. Your usage and gameplay data helps us personalise your experience on the platform, improve the performance and reliability of our services, and detect and prevent fraudulent or abusive activity. Anonymised and aggregated data may be used for internal analytics and product development purposes, where it cannot be linked back to any individual member. We will not use your personal information to make fully automated decisions that significantly affect your legal rights without giving you the opportunity to seek human review. All data processing by 8k84 is carried out on the basis of contractual necessity, legitimate interest, legal obligation, or your explicit consent, depending on the specific purpose.
3. Cookies & Tracking Technologies
8k84 uses cookies and similar tracking technologies to ensure the platform functions correctly and to provide you with a smooth, personalised experience. Essential cookies are required for core platform functionality — such as keeping you logged in during a session, remembering your preferences, and securing your account activity — and cannot be disabled without affecting your ability to use the platform. We also use performance cookies to collect anonymous data about how members interact with the site, which helps us identify areas for improvement and optimise page load times and game delivery. Preference cookies allow us to remember settings such as your chosen language, display options, and recently visited sections of the platform. You can manage non-essential cookie preferences through your browser settings at any time, though please be aware that disabling certain cookies may limit the features available to you. We do not use cookies to build advertising profiles or share your browsing behaviour with third-party advertising networks. For more information on managing cookies on your device, your browser's help documentation will provide step-by-step guidance.
4. Data Storage & Security
All personal data collected by 8k84 is stored on secure servers with access controls, encryption at rest, and regular security audits to protect against unauthorised access, loss, or disclosure. Data transmitted between your device and the 8k84 platform is protected using industry-standard Transport Layer Security (TLS) encryption, ensuring that your login credentials, payment information, and personal details are kept private during transmission. We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable financial regulations, anti-money laundering obligations, and responsible gaming record-keeping requirements. When data is no longer needed and retention obligations have been met, we securely delete or anonymise it so that it can no longer be associated with you as an individual. While 8k84 implements robust technical and organisational security measures, no online platform can guarantee absolute security against all possible threats, and we encourage members to use strong, unique passwords and to report any suspected account security issues to [email protected] immediately. Our internal access controls ensure that your personal information is only accessible to staff members who require it to perform their job functions.
5. Sharing Data with Third Parties
8k84 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we do share certain data with trusted third-party service providers who assist us in operating the platform — including payment processors such as GCash and Maya, game software providers, identity verification services, and IT infrastructure partners. These providers are only permitted to access the personal data they need to perform their specific services for 8k84, and they are contractually required to protect that data and use it solely for the agreed purpose. In some circumstances, 8k84 may be required to disclose your personal information to regulatory bodies, law enforcement agencies, or other government authorities in the Philippines where we are legally obligated to do so — for example, in connection with anti-money laundering investigations or age verification compliance checks. Where your data is shared with third-party game providers or technology partners operating from other countries, we ensure that appropriate data transfer safeguards are in place. We will always aim to minimise the amount of personal data shared with any third party to only what is strictly necessary for the relevant purpose.
6. Your Rights as a Member
As a member of the 8k84 platform, you have the right to access the personal information we hold about you at any time by contacting our support team at [email protected]. If any of the personal data we hold is inaccurate or out of date, you have the right to request that we correct it — we ask that you notify us promptly whenever your registered details change so that our records remain accurate. You also have the right to request deletion of your personal data, subject to any overriding legal obligations we have to retain certain records for regulatory or compliance purposes. If you believe that 8k84 is processing your data in a manner that is not consistent with this Privacy Policy or applicable law, you have the right to raise a complaint, and we will investigate and respond to your concern in a timely manner. You may also request a portable copy of the personal data you have provided to 8k84 in a structured, commonly used format. To exercise any of these rights, simply contact the 8k84 support team by email, and we will respond within a reasonable timeframe and guide you through the process.
7. Protection of Minors
8k84 is an adult online gaming platform strictly intended for individuals who are 18 years of age or older. We do not knowingly collect, process, or retain personal information from anyone under the age of 18, and registration on the platform by minors is strictly prohibited. During the account registration process, all members are required to confirm that they meet the minimum age requirement, and 8k84 reserves the right to request supporting age verification documentation from any member where there is doubt about their eligibility. If we become aware that personal data has been collected from an individual who is under 18, we will take immediate steps to delete that data and close the associated account. Parents and guardians who believe that a minor in their household may have registered on the 8k84 platform are encouraged to contact us at [email protected] as soon as possible so that we can investigate and act accordingly. Our commitment to minor protection extends beyond data handling — it is a core part of our broader responsible gaming framework, which you can read more about on the Responsible Gaming page.
8. Policy Updates & How to Contact Us
8k84 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulatory requirements in the Philippines. When significant changes are made, we will publish the updated policy on this page with a revised effective date, and we may also notify registered members via email or an in-platform notice. We encourage you to review this page periodically so that you are always informed about how your personal data is being handled. Your continued use of the 8k84 platform after any policy update constitutes your acknowledgment of the revised terms. If at any point you disagree with how your data is being handled, please stop using the platform and contact us to discuss your options, including account closure and data deletion requests. For any privacy-related questions, concerns, or requests — including exercising your data rights — you can reach the 8k84 data support team directly at [email protected], and we commit to responding promptly and transparently.
Questions About Your Privacy?
Our support team at 8k84 is available around the clock to help you understand how your data is handled and to assist with any privacy-related requests. You can also explore the FAQ page for quick answers, review our Terms and Conditions, or learn about our Responsible Gaming commitments — all designed to make your experience on 8k84 safe, fair, and transparent for every member in the Philippines.